Policies

Shipping & Delivery

Last updated 2 November 2026

Where we deliver

We deliver within Australia and to selected countries overseas, including New Zealand, the United States, Canada, the United Kingdom, most of Europe, and much of Asia and the Middle East. Choose Australia or International on your order summary; checkout will show the countries we can send to.

When your watch ships

Every Sterling Sabre is made to order. We aim for your watch to leave our workshop within 3 weeks of your order being confirmed, and we'll email you when it's on its way.

Delivery cost and method

• Free delivery Australia-wide.
• International delivery is a flat $50 AUD, shown in your order total before you pay.
• For international orders, your country may charge import taxes or duties when the watch arrives. These are set by your country, are not included in our price, and are paid by you.
• Within Australia, watches are sent by Australia Post Express Post, tracked. Once your watch leaves our workshop, delivery usually takes 1–3 business days.
• International orders are sent tracked. Once your watch leaves our workshop, delivery usually takes 6–15 business days, depending on the country and customs.
• A signature is required on delivery.

If something goes wrong in transit

If your parcel is lost, or arrives damaged, email us at atelier@sterlingsabre.com straight away with your order details and photos of the packaging and watch. We'll work with the carrier and make it right: repair, replacement or a refund, depending on what's happened.

Check your address

Please make sure your delivery address is correct at checkout. If you spot a mistake, email us before your watch leaves our workshop.